Returns Policy

Blank Canvas Returns Policy

It’s very important to us that you’re happy with your purchase. We’ve spent months putting our gift packs together and choosing each item, so we hope you love them as much as we do.

If however you are not satisfied, please send all requests for refund and returns within 14-days to returns@blankcanvasgifts.com.au.

Returned items are sent at your expense. Items must be returned within 30-days of purchase. Please use a trackable shipping method, as we cannot be responsible for missing incoming deliveries. The goods must be unused, in the same condition you received them and they must be in the original packaging. We will charge a small freight fee to dispatch your replacement, depending on your location.

If the item is damaged or faulty, please contact us in writing within 14-days of the purchase date for a replacement.

Returns are generally not accepted if you simply changed your mind.

Items on sale cannot be returned.